(Custom End User License Agreement + Additional Terms)
Effective: May 27, 2026
Captr (the "Service") is distributed in part through the Apple App Store and uses the Apple Licensed Application End User License Agreement ("Apple Standard EULA") as the baseline license between you and Captr for the iOS application. By downloading or using the Captr iOS application from the Apple App Store, you agree to be bound by the Apple Standard EULA, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of any conflict between the Apple Standard EULA and these Captr Terms of Service ("Captr Terms"), these Captr Terms shall govern as between you and Captr to the extent permitted by the Apple Standard EULA.
These Captr Terms of Service are a binding agreement between you and Aza IQ, Inc. (dba Captr), a Texas corporation ("Captr," "we," "us," or "our"). By creating an account, downloading, installing, or using the Service, you agree to be bound by these Captr Terms and by our Privacy Policy at captr.app/privacy, which is incorporated by reference. If you do not agree, do not use the Service.
These Captr Terms apply in addition to the Apple Standard EULA for iOS distribution and in addition to the Google Play Developer Distribution Agreement for Android distribution. Section 23 below sets out the App-Store-specific additional terms.
Use of the Service by anyone under the age of 13 is not permitted. If you are located in a country or state with a higher minimum age of consent to data processing, you may only use the Service if you are at or above that minimum age. Captr is not directed to minors. If we have previously suspended or terminated your account for violation of these Captr Terms or applicable law, you may not create a new account without our express written permission.
You represent that you are not located in any country that is subject to a US Government embargo or designated by the US Government as a "terrorist-supporting" country, and that you are not on any US Government list of restricted or denied parties (including the US Treasury OFAC list and the US Department of Commerce Entity List). See Section 24 (Export Controls) below.
To use the full Service, you must create a Captr account. You agree to provide accurate, current, and complete information when registering, and to keep that information up to date. Captr accounts may be authenticated via your Apple ID, Google account, or other identity providers we support; if you sign in through a third party, the third party's terms also apply to your sign-in.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree not to share your account credentials, sell or transfer your account, or use anyone else's account without permission. Notify us promptly at support@azaiq.com if you suspect unauthorized access to your account or any other security breach.
Subject to your compliance with these Captr Terms and our policies, Captr grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your personal, non-commercial use as contemplated under these Captr Terms. All rights not expressly granted to you are reserved by Captr and its licensors. Except as expressly permitted, you may not (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or attempt to derive the source code of the Service; (c) sell, rent, lease, sublicense, distribute, or commercially exploit the Service; or (d) use any automated means (including bots, scrapers, or crawlers) to access the Service except as we may expressly authorize in writing.
The Service allows you to upload, capture, save, or otherwise make available content — including photos, images, screenshots, videos, text, links, and other materials — to your personal Captr library. We refer to all such content as "User Content." You retain all rights in, and are solely responsible for, your User Content.
By uploading, syncing, capturing, or otherwise providing User Content to the Service, you grant Captr a worldwide, non-exclusive, royalty-free, sublicensable (solely to our service providers and sub-processors acting on our behalf), and transferable license to access, host, store, process, copy, transmit, display, modify, and create derivative works of your User Content as necessary to (i) operate, provide, secure, and improve the Service; (ii) generate Image-derived Data (such as OCR text, extracted links, and embeddings) for your personal library; (iii) train, build, and improve our AI and machine-learning models as described in our Privacy Policy; and (iv) comply with applicable law. Captr is not granted any right to sell, license, publish, or otherwise make your User Content publicly available, and we do not share your User Content with other Captr users or any public surface. The handling of your User Content is further described in our Privacy Policy.
You represent and warrant that (a) you own or have all necessary rights, licenses, consents, and permissions to upload your User Content and to grant the license set out above; (b) your User Content does not infringe the intellectual property, privacy, publicity, or other rights of any third party; and (c) your User Content complies with these Captr Terms, our policies, and applicable law.
The Service includes features powered by artificial intelligence and machine-learning models, which may include text recognition (OCR), link extraction, visual and semantic search, image-based summaries, generative edits, and answers to your queries about your User Content (collectively, "AI Features").
AI Output ownership. Subject to these Captr Terms and to third-party rights, as between you and Captr, you own the AI outputs that are derived from your own User Content ("Your AI Outputs"). Captr retains the right to use, process, and store Your AI Outputs as necessary to provide and improve the Service, consistent with the license you grant in Section 6.1 and as described in our Privacy Policy.
Accuracy and limitations. AI Features can be inaccurate, incomplete, biased, or inappropriate for your purpose. You are responsible for reviewing AI outputs before relying on them. AI outputs are not professional advice (including legal, medical, financial, or other regulated advice), and you should not rely on them as a substitute for advice from a qualified professional. We do not warrant that AI outputs are accurate, current, or fit for any particular purpose.
Third-party AI providers. Some AI Features are powered by third-party AI model providers acting as service providers to Captr. These providers are bound by contractual terms that prohibit them from retaining your User Content beyond the inference call and from using your User Content to train their own models. Captr is not responsible for the behavior of third-party AI models beyond the contractual obligations described in our Privacy Policy.
Prohibited AI uses. You agree not to use AI Features to: (a) generate child sexual abuse material or any content that exploits or harms minors; (b) generate non-consensual sexually explicit content or sexually explicit deepfakes of any identifiable real person; (c) generate content intended to harass, threaten, defame, or impersonate any person; (d) generate content that infringes third-party intellectual property rights; (e) generate disinformation or election-interference content; (f) develop or train competing AI or machine-learning models, or extract embeddings, prompts, or model behavior for that purpose; (g) attempt to bypass any safety filter, content moderation, or rate limit imposed by us or by a third-party AI provider; or (h) use AI Features in any way prohibited by applicable law.
You agree not to upload, store, share, or use the Service to do any of the following:
Violation of this Section 8 may result in removal of the offending User Content, suspension or termination of your account, and other remedies available to Captr at law or in equity. See Section 11 (Content Moderation and Removal) and Section 16 (Termination).
Captr is a personal library, and we understand that users may store personal documents that contain sensitive personal information - including, for example, photographs of medical records, prescriptions, lab results, insurance cards, driver's licenses, passports, government-issued identification, tax forms, financial statements, and similar materials (collectively, "Sensitive Personal Content"). You may store Sensitive Personal Content in your Captr library subject to the following acknowledgments:
Captr is currently provided to new users on a free basis, at no cost. A limited number of legacy users hold pre-existing paid subscriptions to the Service that they purchased before the current free model went into effect ("Legacy Subscribers"). Legacy Subscribers' subscriptions continue under their original purchase terms, including price, billing frequency, and feature set, until the subscription is cancelled by the Legacy Subscriber or terminated under Section 16. Captr reserves the right to introduce new paid subscription tiers in the future, in which case the terms in this Section 9 will apply to any new paid subscription you elect to purchase, in addition to any tier-specific terms disclosed at the point of purchase. We will give you notice before any new paid tier becomes available, and you will only be charged if you affirmatively elect to purchase a paid subscription.
Sections 9.3 through 9.8 below apply to (a) Legacy Subscribers, with respect to their continuing paid subscription; and (b) any new paid subscription that Captr may offer in the future and that you elect to purchase. They do not impose any payment obligation on users of the current free Service.
Paid subscriptions are billed through your Apple App Store account or Google Play account, governed by Apple's or Google's respective terms and policies. Captr does not directly process subscription payments. You authorize Apple or Google, as applicable, to charge the payment method on file for your subscription at the listed price.
Paid subscriptions automatically renew at the end of each subscription period (monthly or annual, as selected at purchase) at the then-current price, unless you cancel at least 24 hours before the renewal date. You can manage and cancel your subscription at any time through your Apple App Store or Google Play subscription settings.
If we offer a free trial, the trial period and its conversion terms are disclosed at signup and in the App Store or Google Play listing. If you do not cancel at least 24 hours before the end of the trial, the trial will convert to a paid subscription and the listed price will be charged to your payment method. For California residents and residents of other US states with similar laws, you may cancel the free trial at any time before it converts; we will also provide a reminder before the trial converts as required by applicable state law.
Captr may modify the prices, features, or terms of any paid subscription. For material adverse changes to a paid subscription, we will provide notice by email or in-app notification before the change takes effect. For paid subscribers, if a material adverse change applies during a pre-paid term, you may terminate the affected subscription and receive a pro-rata refund of pre-paid fees covering the post-change period.
Except as expressly stated in these Captr Terms or as required by applicable law, all subscription fees are non-refundable and all sales are final. Refund requests are handled by Apple or Google, as applicable, under their respective store refund policies. Right of withdrawal for EU and UK consumers. If you are a consumer in the European Union, the United Kingdom, or another jurisdiction granting a statutory right of withdrawal, you may withdraw from your initial subscription purchase within 14 days of the purchase date without reason. To exercise this right, contact us at support@azaiq.com. By starting to use the Service immediately upon purchase, you acknowledge that you may lose the right of withdrawal once the subscription benefit has been delivered.
If your subscription payment is not successfully processed (for example, due to expired payment information), we may suspend or terminate your paid features and your account, subject to Apple's or Google's billing policies.
As between you and Captr, Captr (and our licensors) owns all right, title, and interest in and to the Service, including all software, design, models, user-interface elements, logos, trademarks, trade names, and other intellectual property rights (the "Captr IP"). For clarity, Captr IP does not include your User Content or Your AI Outputs. You may not use any Captr IP except as necessary for your permitted use of the Service. No right, title, or interest in or to Captr or any Captr IP is transferred to you under these Captr Terms.
Feedback. If you submit suggestions, comments, reviews or feedback about the Service ("Feedback"), you agree that Captr is free to use that Feedback without any obligation to you, including without compensation or attribution. Please do not submit Feedback that you consider confidential or that is the property of any third party.
Captr may, but is not obligated to, review, screen, or monitor User Content. We have the sole discretion to remove, restrict, or disable access to any User Content at any time, with or without notice, if we believe it violates these Captr Terms, our policies, or applicable law, or if it poses a risk to other users, the Service, or Captr. We are not responsible for the accuracy, legality, or quality of User Content, and we do not endorse any User Content. Where required by applicable law (including the EU Digital Services Act and similar regimes), we provide notice and a redress mechanism for affected users.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify our designated copyright agent at support@azaiq.com. Your notice must include the elements required by 17 U.S.C. § 512(c)(3): (i) a physical or electronic signature of the rights-holder or authorized agent; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief that use of the material is not authorized by the rights-holder, its agent, or the law; and (vi) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the rights-holder. We may terminate the accounts of repeat infringers. Counter-notices may be submitted to the same address.
Our handling of your personal data, including User Content, is described in our Privacy Policy at captr.app/privacy, which is incorporated into these Captr Terms by reference. By using the Service, you acknowledge our processing of your personal data as described in the Privacy Policy.
Consent to processing of communications by service providers. By using the Service, you understand and agree that communications you transmit through the Service — including content you submit, prompts and queries you make to AI Features, and customer-support communications — may be processed in real time by our service providers acting on our behalf for the purpose of providing and operating the Service. These service providers are bound by contract not to use the contents for any other purpose. To the extent any applicable law (including the California Invasion of Privacy Act, Cal. Penal Code §§ 631 and 632.7, and similar laws of other states) requires consent to interception, monitoring, or processing of communications by service providers acting on our behalf, you provide that consent by using the Service.
The Service may contain links to, or otherwise interoperate with, third-party websites, services, and software not owned or controlled by Captr. We do not endorse and are not responsible for those third-party services, including the accuracy, content, security, or practices of any third-party website you may access through the Service. If you access any third-party service, you do so at your own risk, and the third party's terms and privacy policy govern that service.
You agree to indemnify, defend, and hold harmless Captr, its officers, directors, employees, agents, and licensors from any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Captr Terms or any applicable law; or (d) your violation of any third-party right, including any intellectual property, privacy, or publicity right. Captr reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
You may terminate these Captr Terms at any time by deleting your account through the Service. Following deletion, your User Content will be deleted in accordance with our Privacy Policy, subject to backup-purge timelines and any legal-hold exceptions. Fees paid in advance for any paid subscription period (including by Legacy Subscribers) are non-refundable except as expressly stated in Section 9 or as required by applicable law.
Captr may suspend or terminate your access to the Service, in whole or in part, without notice if we reasonably believe you have violated these Captr Terms, our policies, or applicable law; if your use poses a security or integrity risk to the Service or other users; if required by legal or regulatory order; or if your account has been inactive for an extended period. For non-material breaches, where reasonably practicable, we will provide notice and a reasonable opportunity to cure. We will provide reasonable notice prior to terminating an account in good standing where required by applicable law.
Upon termination of these Captr Terms, your right to access and use the Service immediately ends. Sections that by their nature should survive termination - including Sections 6.1 (residual processing rights), 7 (AI features disclaimers and prohibited uses), 8.1 (Sensitive Personal Content acknowledgments), 10 (Captr IP), 15 (Indemnification), 17 (Disclaimers), 18 (Limitation of Liability), 19 (Dispute Resolution), 20 (Governing Law), and 25 (General Terms) - shall so survive.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT AND AI OUTPUTS PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. CAPTR DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT YOUR USER CONTENT WILL NOT BE LOST OR DAMAGED; OR THAT AI OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, OR APPROPRIATE FOR YOUR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CAPTR OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE CAPTR TERMS, THE SERVICE, OR ANY AI OUTPUT, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT CAPTR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, CAPTR'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE CAPTR TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE AMOUNT YOU PAID TO CAPTR FOR SUBSCRIPTIONS DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. The foregoing limitations apply to the fullest extent permitted by applicable law.
Carve-outs. The disclaimers and limitations in Sections 17 and 18 do not apply to: (a) liability that cannot be excluded or limited under applicable law; (b) Captr's gross negligence, willful misconduct, or fraud; (c) death or personal injury caused by Captr's negligence; or (d) Captr's indemnification obligations, if any, expressly set out in these Captr Terms.
Consumer-protection law. If you are a consumer in the EEA, the UK, Switzerland, or another jurisdiction with mandatory consumer-protection statutes, Captr's liability will be limited to the maximum extent permitted by such laws, including the foreseeable-damages standard for material breach where applicable, and the limitations above do not affect any statutory rights you cannot waive.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND CAPTR TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM CAPTR. IT ALSO WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AND YOUR RIGHT TO A JURY TRIAL.
If you are a consumer in the European Economic Area, Switzerland, or the United Kingdom, this Section 19 does not apply to you, and disputes shall be resolved as set out in Section 20.
Before initiating arbitration or any other formal proceeding, you and Captr agree to first attempt to resolve any dispute informally for at least 60 days. A party with a dispute must first send a Notice of Dispute to the other party, which must include (a) the disputing party's full name and contact information; (b) the email associated with the Captr account, if any; (c) a description of the dispute and the relief sought; and (d) the party's signature. Notices of Dispute to Captr must be sent to support@azaiq.com with subject line "Notice of Dispute."
If the dispute is not resolved through the informal process within 60 days, you and Captr each agree to resolve any claim, dispute, or controversy arising out of or relating to these Captr Terms or the Service through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitrator will have authority to issue any remedy permitted by applicable law. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
YOU AND CAPTR EACH AGREE THAT DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE-ATTORNEY-GENERAL ACTION. YOU AND CAPTR EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
Either party may bring an individual action in small-claims court in lieu of arbitration if the action qualifies under the small-claims court's rules and remains in that court.
Captr will pay all AAA filing, administrative, and arbitrator fees for consumer claims, except where the arbitrator determines the claim is frivolous or brought for an improper purpose, in which case the arbitrator may allocate fees as permitted by AAA's Consumer Arbitration Rules.
If the class action waiver in Section 19.4 is found to be unenforceable as to a particular claim, then that claim (and only that claim) will be severed and brought in court under Section 20; the remainder of this Section 19 will continue to apply to all other claims.
These Captr Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
For any dispute not subject to arbitration under Section 19, the exclusive jurisdiction and venue is the state and federal courts located in Harris County, Texas, and you and Captr each consent to personal jurisdiction in those courts.
Consumers in the EEA, Switzerland, and the UK. If you are a consumer in the European Economic Area, Switzerland, or the United Kingdom, these Captr Terms and your use of the Service are governed by the law of the country where you live, and any dispute may be brought in the courts of that country.
Captr may provide notices to you by email to the address associated with your account, by in-app notification, or by posting on captr.app. You agree that electronic notices are sufficient to satisfy any legal requirement that notice be in writing. Notices to Captr must be sent to support@azaiq.com (with the subject line indicating the nature of the notice - for example, "Notice of Dispute" for matters under Section 19) and, for legal process where applicable, to the postal address in Section 26.
We may revise these Captr Terms from time to time. The most current version will always be posted at captr.app/terms, and we will update the effective date at the top when we make changes. If you continue using the Service once those changes take effect, the updated Captr Terms apply to you. If a change is material, we may give you a more prominent notice - for example, by email or by in-app notification. Disputes arising under these Captr Terms will be resolved under the version of the Captr Terms in effect at the time the dispute arose.
As acknowledged in Section 1, the Apple Standard EULA also applies to your use of the Captr iOS application from the Apple App Store. Apple is not a party to these Captr Terms and has no responsibility for the Service or these Captr Terms. In the event of any conflict between these Captr Terms and the Apple Standard EULA, these Captr Terms shall govern as between you and Captr to the extent permitted by the Apple Standard EULA. You acknowledge that Apple has no obligation to provide maintenance or support for the Service. You and Captr acknowledge that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Captr Terms, and that upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Captr Terms against you as a third-party beneficiary thereof.
If you obtained the Captr Android application from Google Play, you also agree to Google's Google Play Terms of Service. Google is not a party to these Captr Terms and has no responsibility for the Service or these Captr Terms. Captr is solely responsible for the Service and these Captr Terms, and any claims relating to the Service should be directed to Captr, not Google.
You may not use the Service in violation of US, EU, UK, or other applicable export controls, trade sanctions, or embargoes. You represent that you are not located in an embargoed country, on the US Treasury OFAC sanctions list, or on the US Department of Commerce Entity List. You agree not to use the Service to develop, design, manufacture, or produce nuclear, chemical, biological, or missile weapons, or for any other purpose prohibited by applicable export controls. This section survives termination of these Captr Terms.
You may not assign or transfer these Captr Terms, by operation of law or otherwise, without our prior written consent. Captr may assign these Captr Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets, or otherwise without restriction. If you are a consumer in the EEA, Switzerland, or the UK, you will receive reasonable notice of any such assignment by Captr and may terminate the agreement with immediate effect by deleting your account.
If any provision of these Captr Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Captr Terms will not be deemed a waiver of that provision or any other provision. No waiver of any provision will be deemed a further or continuing waiver of that provision.
These Captr Terms (together with the Privacy Policy, the Apple Standard EULA for iOS distribution, and any other terms expressly incorporated by reference) constitute the entire agreement between you and Captr concerning the Service and supersede all prior agreements and understandings, written or oral, regarding the Service.
Captr will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, infrastructure or telecommunications failures, denial-of-service attacks, or third-party service-provider outages.
Except as expressly set out in Section 23.1 (Apple as third-party beneficiary), these Captr Terms do not create any third-party beneficiary rights.
Headings are for convenience only and do not affect interpretation.
If you have any questions about these Captr Terms, please contact us at support@azaiq.com.
Postal address:
Aza IQ, Inc.
8080 Westpark Drive STE 42518
Houston, TX 77063
USA