Captr Logo

Privacy Policy

Welcome to Captr. (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit captr.it and use our services.

By using Captr., you agree to the terms outlined in this policy.

1. Information We Collect

When you create an account and subscribe to Captr., we collect the following data:

  • Personal Information: Name, email address, payment details, and other information you provide during account registration.
  • Usage Data: Information on how you interact with the app and website, including IP address, device details, and app activity.
  • Cookies & Analytics: We use cookies and Google Analytics to understand usage patterns and improve the user experience.

2. How We Use Your Data

We process your data to:

  • Provide, maintain, and improve our services
  • Authenticate user accounts and manage subscriptions
  • Process payments securely
  • Analyze trends and optimize performance
  • Communicate important updates or customer support responses
  • Comply with legal and regulatory requirements

3. Your Rights and Choices

For EU/EEA Users (GDPR Compliance)

If you are in the European Economic Area (EEA), you have the right to:

  • Access, update, or delete your personal data
  • Restrict or object to processing
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at creolab2023@google.com.

For California Residents (CCPA Compliance)

If you are a California resident, you have the right to:

  • Request details about the personal data we collect
  • Request deletion of your personal data
  • Opt-out of the sale of personal data (We do not sell data)

To submit a CCPA request, contact us at creolab2023@google.com.

4. How We Share Your Data

We do not sell personal data. However, we may share your information with:

  • Service Providers: Third-party partners who help with hosting, payment processing, analytics, and customer support
  • Legal Authorities: If required by law or to protect against fraud and security threats
  • Business Transfers: If Captr. is acquired, your data may be transferred as part of the business assets

5. Data Security

We implement industry-standard security measures to protect your data, including encryption and access controls. However, no system is 100% secure, so we recommend using strong passwords and keeping your account details private.

6. Data Retention

We retain personal data as long as necessary to provide our services and meet legal obligations. If you cancel your subscription, your data will be deleted unless required for compliance purposes.

7. Third-Party Links

Captr. may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.

8. International Data Transfers

If you are in the EEA, your data may be processed outside of your region, including in the United States. We ensure that such transfers comply with GDPR using appropriate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users via email or an in-app notice. The updated policy will always be available on captr.it.

10. Contact Us

For any privacy-related inquiries, you can reach us at:

Email: creolab2023@google.com

Copyright © 2025 Captr. All rights reserved.